Payment & Garment Terms

Payment

50% upfront payment, 50% upon completion.

The non-refundable deposit is required to begin work, order product and/or any cover other costs. The balance is due prior to collection or shipping. If the job develops, additional payments may be required.

Late fees

A 10% late fee may be applied 14 days after the invoice date if payment isn't made. Any overdue credit accounts will be subject to late payment fees and any collection or legal costs incurred in debt recovery.

Supplied Garments

To keep our systems running as smooth as possible, we prefer to supply garments. You can supply your own garments — but bear in mind there is no guarantee and we may charge a $2.5+ per item handling fee (to count and re-organise stock). We can’t replace or repair if a garment gets damaged, though it is rare.

Our Policy: There is no guarantee for supplied garments. We can’t replace garments that we don’t supply. In the event of a malfunction, supplied garments cannot be replaced or refunded. Efforts in good-faith will be made to repair where possible.